A13 and LCD7-TS touch problem

Started by Bernd, January 17, 2013, 05:56:21 PM

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Bernd

Yesterday I received my A13 WiFi board and the LCD7 TouchScreen display. After flashing the LCD image, Android starts up using the display and gets to the touchscreen calibration. I'm asked to tap the red circle, but when I do that nothing happens.

As I used the brebuilt image I cannot image what might hove gone wrong there, How can I check that I actually have the TS version of the display? From what I can see from the product images, the touch sensor might be missing.

Bernd

LubOlimex

Hey Bernd,

Basically A13-LCD7 + A13-TS7 = A13-LCD7-TS. Links:

A13-LCD7: https://www.olimex.com/Products/OLinuXino/A13/A13-LCD7/
A13-TS7: https://www.olimex.com/Products/OLinuXino/A13/A13-TS7/
A13-LCD7-TS: https://www.olimex.com/Products/OLinuXino/A13/A13-LCD7-TS/

Please check which of them looks like the device you got. The good news is even if you have bought only the display you can purchase the Touch Screen separately now and mount it yourself.

Regards,
Lub/OLIMEX
Technical support and documentation manager at Olimex

Bernd

#2
Hi!

The good news is kind of bad news because I bought the touch version of the display, so I shouldn't need to buy the touch addition:

http://www.ebay.de/itm/281012993332

I have aksed them about it and I was told that they only stock the touch version, so I should habve one.

Here is what I have:

http://fotos.bwiegmann.de/LCD7-Front.jpg
http://fotos.bwiegmann.de/LCD7-Back.jpg

I have nothing which looks like this unless it is insude the Aluminum frame:

https://www.olimex.com/Products/OLinuXino/A13/A13-TS7/

Best Regards, Bernd

LubOlimex

Hey Bernd,

Sorry to hear that.

The display in the pictures definitely lacks the touchscreen part. The touchscreen component gets connected in the small white connector at the back of the board (bottom right corner - circled in blue - http://i.imgur.com/lVBzSFr.jpg).

Contact the re-seller that you lacked such a component. All I can see is that in the only picture of the display they have in e-bay lacks touch screen component.

Best regards,
Lub/OLIMEX
Technical support and documentation manager at Olimex

Bernd

Hi Lub,

thanks for the confirmation. I suspected as much from the images on your website, but I had no way to be sure. I will contact the reseller again.

Best Regards, Bernd

mike1968

Quote from: Bernd on January 21, 2013, 08:36:06 PM
Hi Lub,

thanks for the confirmation. I suspected as much from the images on your website, but I had no way to be sure. I will contact the reseller again.

Best Regards, Bernd

Did you pay 99 pound only for the display ?
If you are from Germany i can give you a  adress of a shop located in germany (fast deliver...best support)

Michael

Bernd

No, the price was a lot less some days ago. I paid about 50€.
I'm from Germany and I'm certainly interested in a shop in Germany. It is much easier and faster with regard of shipping and maybe support as well. :-)

Bernd

mike1968

Quote from: Bernd on January 21, 2013, 10:45:26 PM
No, the price was a lot less some days ago. I paid about 50€.
I'm from Germany and I'm certainly interested in a shop in Germany. It is much easier and faster with regard of shipping and maybe support as well. :-)

Bernd

I'm from Germany too.
Send you a PM

Michael

Bernd

I just got the response from the shop on ebay. The touch component is on it's way. They said that they only orderes TS displays, so it is is just Murphy's law. :-)

Such things happen and their support is quite good! I usually received an answer after a few hours.

Bernd

LubOlimex

Hey Bernd,

Glad you got the problem solved.

On a side note here is the list of Olimex LTD distributors across the globe: https://www.olimex.com/Distributors/. You can check the global and the Germany distributors and find which suits you best.

Lub/OLIMEX
Technical support and documentation manager at Olimex

Bernd

Hi Lub,

thanks for the hint. The shop on ebay was ok and the prices slightly lower than in other shops and they had all the boards in stock I was interested in. At the moment the display costs a bit more tham I paid for it. I paid about 45 Pounds!

I will certainly check your list the next time because shipping in the same country is a lot faster and not so expensive.

Bernd