How to Order?

For ordering from BULGARIA please read this

Send us e-mail with your request for quotation including:

1. Your name and phone number
2. Your Company name (if any) - this is to be filled only if this is COMPANY order and we should print your company name on the invoice.
3. Your address
4. The list of the items and quantities you want to purchase
5. Requested shipping option (check what options are available from our shipping options web page)
6. Payment option
7. For all orders from Europe Union valid EU VAT ID. Our web prices are export prices without VAT included, if the order comes from Europe Union and the recipient doesn't provide valid EU VAT ID we must charge 20% Bulgarian VAT above the order value. If you have valid VAT-ID you have to provide it so we can check. If your order have no VAT-ID which we can verify for validity at http://ec.europa.eu/taxation_customs/vies/vieshome.do?selectedLanguage=EN your payment form will include 20% VAT.

You will receive back purchase order form with our quotation. Note: we do not offer phone orders, so please do not call us to place order by phone.

Please Note: your request will not be proceed unless you provide ALL information written above i.e. request which do not specify payment option or shipping option or other important info will get no quote back.

How to pay:

Card payment: we accept Visa, Eurocard, Mastercard, JCB. We can't charge Visa electron and Maestro cards, please do not send us payment forms with such cards
Paypal: we accept payments by Paypal, due to the high Paypal service charges, payments by Paypal will be subject to additional 5% service charge if your order is below EUR 100.00;
Western Union: we accept Western Union payments;
Bank transfer: we accept bank transfer payments, due to the high cost of sending and accepting bank trasnfers all orders paid by bank transfer are subject to EUR 30.00 bank handling fee if your order is below EUR 1000.00;
Cheques, bankers drafts: we accept cheques and banker drafts only if they are issued by Bulgarian banks
Cash-on-delivery: we do not offer such payment option;
Accounts/organization's purchase orders: We do offer Net30 credit terms to approved customers. We do not offer any other terms. To apply, email info@olimex.com, note that to have approved account one of our conditions is your purchases to be minimum EUR 1000 per month and you should have been our customer for at least six months, if you do not meet these criterias please do not apply for Net30.

Warranty and returns:

Our boards have lifetime warranty against manufacturing defects and components.

During the development work is not unlikely that you can burn your programmer or development board, this is normal, we also do development work and have been damaged lot of programmers and boards during our daily jobs so we know how it works. If our board/programmer has worked fine then stopped, please check if you didn't apply over voltage by mistake, or shorted something in your target board where the programmer was connected etc. Sometimes boards may be damaged by ESD shock voltage or if you spill cofee on them during your work when they are powered.
Please note that warrany do not cover problems caused by unproper use, shorts, over-voltages, ESD shock etc.

If the board have warranty label it should be not broken. Broken labels void the warranty, same apply on boards with intervention by customer like additional components soldered or removed components, such boards will be not subject of our warranty.

If you are positive that the problem is due to manufacturing defect or component you can return the board back to us for inspection.
When we receive the board we will check and if the problem is by us we will repair/replace free of charge, otherwise we can quote on the repair.

Note that all shippings back and forth are to be covered by the customer.

Before you ship anything back you need to ask for RMA.

When you ship back please attach to it your shipping address, phone, e-mail, RMA# and brief description of the problem.
All boards should be sent back in antistatic package and well packed to prevent damages during the transport,

PLEASE NOTE: http://www.olimex.cl belongs to our Chile distributor MCI, they are not associated by any other means with Olimex Ltd than that they sell our boards, same is for http://www.olimex.biz/ which belongs to our Australian distributor Dontronics.

ATTENTION: http://www.olimex.eu is site of our ex-Portugalian distributor, he do not carry stock but continue to take orders, we had to stop working with him due to the many complains from customers, so please do not use this site to order our boards!

DISTRIBUTORS:

GLOBAL DISTRIBUTORS
Farnell
- Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

RS Components - Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

MOUSER - Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

 

AUSTRALIA
Dontronics
- Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

BELGIUM
Antratek Electronics
- Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

BULGARIA
Comet Electronics
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

CANADA
Optimal Microsystems
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

CZECH REPUBLIC
PV Electronic
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

CHILE & SOUTH AMERICA
Ingenieria MCI Ltda
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

DENMARK
Contronic ApS
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

FINLAND
Atomia Ltd
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

FRANCE
Pinguino.cc - re-seller of PIC32-PINGUINO
Lextronic - not direct distributor, part of ELMICRO group.

GERMANY
Elektronikladen / ELMICRO
- Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
embedded projects GmbH - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

HUNGARY
KoPoG Bt - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

INDIA
Logsun Systems - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
Tenet Technetronics - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

ITALY
Robot Italy - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

JAPAN
Solitonwave Co.,Ltd - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
Strawberry Linux Co.,Ltd - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

KOREA
KIT KOREA - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

NETHERLANDS
Antratek Electronics - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

POLAND
KrisTech - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

ROMANIA
Comet Electronics s.r.l. - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

RUSSIA & C.I.S.
TERRAELECTRONICA - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
CHIP&DIP - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

SERBIA & MONTE NEGRO
Comet Electronics d.o.o. - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

SOUTH AFRICA
Toptronic (PTY) Ltd T/A AP ELECTRONICS - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

SWEDEN
LAWICEL - not direct distributor, part of ELMICRO group.

SWITZERLAND
REDACOM - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

TAIWAN
Intelligent Control Technologies - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

TURKEY
Park Teknoloji - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

THAILAND
Venus Supply Co - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

UK
Cool Components - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
S.K.Pang Electronics - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
Farnell - Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
RS Components - Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards

USA
MOUSER - Re-seller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
Spark Fun Electronics - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
MicroController Pros Corporation - Reseller for Olimex's ARM, AVR, MAXQ, MSP430 and PIC development boards
Adafruit Industries - Reseller for Olimex's PIC32-PINGUINO development boards


If your company is involved in development tool sales and embedded design and your country is not listed above you can contact us and check if you qualify for our re-seller.